This is the future – why are my updates still failing?
July 12th, 2008
So anyone who has an iPhone or iPod Touch will be pretty aware that Apple’s update servers basically fell over in response to all the demand today due to the new iPhone firmware. Recently, Firefox’s update servers suffered exactly the same problem. Now I’m sure that these guys have a really expensive load balancer in front of their update server cluster, but why in the world are so many major companies still having all their users go to a single place for updates?
If I want to download an update from Software Update today on my home computers, I have to do it three times - once for my Mac Mini (file server/backup server/media center), once for my laptop and once for my tower. The actual update binary is, in most cases, identical. If I wanted to only download the update once, I’d have to find where Software Update keeps the update’s installer file, copy it to the other machines and run it there. In some cases I have to download tens or hundreds of megabytes of file that could easily be transferred over my home network, saving both my time and the update provider’s money.
The thing that’s the most irritating about this is that it’s a completely solved problem. Blizzard, for example, distributes updates to World of Warcraft over Bittorrent. My roommate just started playing WoW again and had to install a patch (~2 GB) on two of his computers. He downloaded and installed the patch on the first computer, which took about an hour and a half. The download-and-install process for the second computer took all of about five minutes because the computer automatically recognized that a source for the update existed on its local network and downloaded the file peer-to-peer from the other machine.
Imagine if everyone interested in downloading the iPhone patch could download it not only from Apple but from each other. After the first few hundred downloads (which would have to pull directly from Apple) most of the remaining transfer would be peer-to-peer. If iTunes needs to authenticate the phone with Apple before installing, that’s fine; the load on the servers from authorization would be far lower and of a much shorter duration than the load from patch downloading. Security, of course, is an issue with Bittorrent-esque downloads, but there are relatively straightforward ways to deal with that.
I’m just saying it’s about time that someone did something about this, because it’s getting a little ridiculous.
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